At Sukhmani Total Solutions, we value your satisfaction. If you’re not completely happy with your purchase, we offer easy returns and exchanges within our policy terms below:

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🔁 Returns – Defective & Non-Defective Items

We accept returns for:

• 📦 Defective/Damaged Products
• 🔄 Non-Defective Products (Customer doesn’t want anymore)

👉 Return Window: Within 7 days of delivery.
👉 Product Condition: Must be new, unused, and in original packaging.

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🔄 Exchanges

We offer product exchange in the following cases:

• Wrong product received
• Damaged item in transit

Exchange will be processed only if the returned item is in new and saleable condition.

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📍 Return/Exchange Method

Returns or exchanges can be done through:

• ✅ Drop-off location (details will be shared after approval)
• ❗ Courier by customer is not required unless otherwise informed.

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💸 Restocking Fee

All returns (including non-defective ones) are subject to a flat ₹399 restocking fee, which will be deducted from the refund amount.

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💰 Refund Process

• Refunds will be initiated within 7 working days after we receive and inspect the returned product.
• Refund will be issued to the original payment method only.
• 🚫 Shipping charges (if any) are non-refundable.

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❌ Non-Returnable Items

• Customized or made-to-order products
• Used or damaged products not in original condition

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📩 How to Request a Return/Exchange

1. Email us at admin@sukhmani-toolings.in within 7 days of delivery.
2. Mention your order number, reason, and attach photos (if damaged).
3. We will share return/drop-off instructions after approval.

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For any support or query:
📧 Email: admin@sukhmani-toolings.in
🌐 Website: https://sukhmani-toolings.in